No one relishes having difficult conversations. But with the right tools at your disposal, it’s possible to discuss challenging topics and still make it to the dessert course without raising your voice.
On January 26, Dr. Beth Fisher-Yoshida, program director of the Negotiation and Conflict Resolution program in the Columbia University School of Professional Studies, led a workshop dedicated to helping faculty across the Columbia campus navigate difficult conversations as part of the Dialogue Across Difference initiative, sharing practical techniques for engaging in difficult conversations both inside and outside the classroom.
